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Studio Canal Movies purchased on PlayStation Store removed without refund (playstation.com)
119 points by kugelblitz 3 hours ago | hide | past | favorite | 64 comments
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> due to our content licensing agreements

Aka, due to their mistake. When Sony originally signed an agreement, they should have insisted on a perpetual license for anything already in the customer's library.

I was initially inclined toward some minimal sympathy for Sony here, but I see no good faith reason why they'd sign a licensing agreement which allows the other party to do this.


A friend and I were talking about this. What would you pay for it?

When iTunes + came out, you had 2 options, you could buy a song for $0.99 or you could be the plus version for more, I don't remember but it was like $1.35 or something. Plus had a higher bit rate and it wasn't encrypted.

Suppose you could buy a movie for $12.00, how much would you pay for the forever version? $30?


I feel like you're kind of making this more complicated than it actually is, either because you're overcomplicating it or because you're trying to tee up some rhetorical point, but the answer to your question is really quite simple and objective: https://www.amazon.com/s?k=movie&rh=p_n_format_browse-bin%3A...

You don't need to ask a hypothetical, the market has an answer.

To the extent your reply is "but that's not exactly what my question is", my point is that the market is already pricing all sorts of situations and the market would have no problem pricing just one more possibility into the already complicated market. Including "piracy", and people like me who are treating the vast majority of DVDs and BluRays as just a delivery mechanism for streams rather than "discs".


If I buy a DVD, it costs a fixed price.

Why should it be variable, if we talk about digital media? Storage and content streaming is cheaper than embracing a whole logistic (producing DVDs/BlueRays, packaging, shipping).

But here we are again: if you buy something digital, you just pay for a "usage license", you don't own anything at all. After all these years or decades, I am still surprised that people expect to own digital content, forever


With digital you're hoping the 'store' keeps it in storage for you in perpetuity so you can redownload/stream it. If you buy a DVD and lose it you can't go back for another free copy. There's definitely an issue that the original license should allow you to always download and backup your copy DRM free so you will always have access but most people aren't going to do that. I bought lots of music/video content from iTunes over the years and rarely back it up. The fact I can just stream it/redownload it from them is very useful but it's also unreasonable for me to expect that Apple should be hosting my 99¢ purchase for the rest of time.

> With digital you're hoping the 'store' keeps it in storage for you in perpetuity so you can redownload/stream it.

Not necessarily. What if the store didn't have to do that?


On a similar scale, if I am paying 35% more for the plus on music, I expect the same for movies around $15 or up to $18.

Terminator 2 is currently $8 for a bluray on amazon. $10 for a DVD. This is reasonably a forever version.

DVD perhaps yes, until the disc degrades.

BluRay no, because your player's keys can be revoked when you pop in a new disc.


> BluRay no, because your player's keys can be revoked when you pop in a new disc

Wait what? How? How is that possibly legal?


Ok, how long do you have to rip & copy the content as you desire? It is still reasonably a forever version. Before you bring up laws around keys, first consider that jaywalking in front of your house is illegal too. Again, it is reasonably a forever version.

Crossing the street in a residential neighborhood is legal in almost all of the world and increasingly legal in the US as well. Many major cities started with non-enforcement and some are rolling back jaywalking laws entirely.


jaywalking in front of your house is illegal

In most parts of the world it’s not illegal. That’s a seriously draconian law.


Why even bother with all those hoops. Just download.

Oh, I was adding a pertinent point of discussion in a discussion board. It is fun. I suggest you try it.

Snarky shit aside...

Why should I pay to be treated as a criminal, when pirating is better in every way and costs nothing?

There is no option of "Pay for digital copy of show that permits format/time shifting and backup for as long as I want, with no DRM". Like GOG. Doesn't exist in the pay realm.


I would pay zero. I would just use torrents.

Right now, I won't pay a fucking cent.

I'll pirate it off of Usenet or Torrents.

I get a strictly better experience if I pirate. Whereas I'm treated like a criminal and sold a much worse experience if I pay.

So, fuck paying. I'm not going to pay for abuse.


A mistake suggests that it's accidental and they didn't mean it. To the extent a corporation can know things, they knew exactly how this was set up. This is fraud.

I don't consider anything digital as being bought unless I own it free and clear, unencumbered of any encryption. Not interested in anyone's "digital locker" or storage scheme. I have 20 years of music bought digitally through iTunes and Amazon. I can still play them to this day without needing to check-in with a licensing server. That is ownership. That is why I don't buy encrypted movies.

I think Heinlein said, "You do not truly own anything that you can't carry in both arms at a dead run."

I think something similar applies to digital media - you don't truly own anything that's not stored in bits on a hard drive that you can pick up and put in your pocket.


Discussion: "PlayStation Is Deleting 551 Movies from Customers' Accounts" https://news.ycombinator.com/item?id=48691346 26-jun-2026 208 comments

Why do people buy movies digitally anyway? I can understand digital movies (they are convenient) but renting or streaming seems far more reasonable. If you truly want to own a movie as I suspect people who buy them digitally do, the only way to ensure that is to buy it on DVD/Blu-ray and rip (or redeem the digital code version that often comes with modern releases, though those tend to have DRM). Even then, why do people buy from the playstation store? I could maybe understand that when the Vita was still around, but nowadays it seems like an odd choice

For me it's usually just a cost thing. Some movies I just know I'm going to watch multiple times, certain ones even annually. Clicking buy generally already makes sense if you're going to watch it twice. Wouldn't buy it from the PS store though, it seems like such a niche outside their core business that I'd be worried they would pull exactly what they pulled here.

Convenience is 99% of the answer.

Plus, when "renting" a movie costs $3.99, and "buying" it costs $5.99, there's not a particular reason to not click the "purchase" button.


I wish more platforms would let you rent for $4, and then show you an "upgrade to buy for $3" or similar for a week afterwards.

Why would they? They make more money if you pay the $7 up front.

Sure, but if it's buy now $6, or rent $4, upgrade to buy $3, they make a bit more the other way.


I "bought" a few digital kids movies because kids want to watch them over and over and I didn't want to deal with handling physical media.

17,059,798,573 views for Baby Shark and climbing ...

Yes, it doesn't sound like a wise decision given what we know about the usual practices of those services. But the average consumer is not as savvy as us HN users. I would not blame someone for expecting to own permanent access to the content if they purchase it. This only happens because big Sony and such are not held accountable of their actions, they are the one to blame.

I don't own any way to play physical disc media anymore, and for the handful of movies I watch multiple times (so far 2), it made sense to buy them.

I only buy through Amazon Videos, with the logic being Amazon is going to be around awhile.


> I only buy through Amazon Videos, with the logic being Amazon is going to be around awhile.

Sony will be around a while too, but as you've just seen here, it's not about how healthy the company hosting the video files is.


If you're going to watch it multiple times it's cheaper to buy than rent (especially if you see it on offer). With streaming you're relying that at least one of the providers has what you want and then you have to pay for a month to watch it if you're not already subscribed. I've also found streaming services are way more likely to censor older content.

>Why do people buy movies digitally anyway? I can understand digital movies (they are convenient)

You answered your own question very efficiently.


> Why do people buy movies digitally anyway? I can understand digital movies (they are convenient) but renting or streaming seems far more reasonable. If you truly want to own a movie as I suspect people who buy them digitally do, the only way to ensure that is to buy it on DVD/Blu-ray and rip

You're forgetting there's a slice of people who want to "own" a movie library but don't have the technical acumen to rip and/or (more importantly) host (consider that you'd have to stand up a Jellyfin server and have a good amount of HDD space -- I personally have 50TB).

Again, it's not _that_ hard in general but daunting enough and with high enough startup costs to dissuade a lot of people.


And time. I have archived some of my collection, but it does take a lot of time to rip the disks, test that they worked correctly. Then years later find out you did something wrong and there is no sound anymore, or you just got stereo and the surround mix is broken.

Streaming is so easy, don't need to find a disk. Load it, watch all the ads and warnings.


I have the technical acumen and money, but zero desire or time to spend ripping discs. It's far too easy to raid the "five dollar bin" at MoviesAnywhere (like I used to do at Wal-Mart and Best Buy).

Licensing issues like Sony's aside, the studios did MoviesAnywhere right. I can buy the disc (often used) and redeem the code, or buy digitally, and download/stream everywhere that matters to me and my family.


Its because of things like this that I self host all my media.

As an example why buy games from Steam when I can get them on gog.com DRM free and make them portable (without a setup or installation step on future machines)? So, I run my own Steam Store/Library like experience on a home server using Game Vault.

I use JellyFin for video. It works for music files, but I don't really like it for audio. So, I wrote my own music app that works in the browser/phone securely across the internet from my own server.

This is so much better than paying for subscriptions..


It's really nice - and it's not really the cost ... it's the avoidance of the rugpull.

I've spent WAY MORE on my hardware and setup in time, money, and DVDs than I ever would have for streaming services, but I know if it goes down, it's on me.


Absolutely. If there is a fiber cut in my driveway I still have my home network running just the same.

If hardware ever cheaper I will also run an instance of Project Nomad:

https://www.projectnomad.us/


If you don’t need the local LLM feature that I don’t see why that shouldn’t just run on a Raspberry Pi 4+.

I deleted my Steam account recently after I realized I hadn't logged in for 5 years. I just can't tolerate a store also being a launcher middleman.

Steam is probably the best example of how you can be a middleman and a store. I’ve never felt wronged by them unlike Sony and Discovery.

Selling something to customers without having the rights to it yourself is very clearly illegal. I wish some government agency had the guts to prosecute this.

Presumably at the time of sale they had rights to it. They lost it later, but should have at least had secured rights to people who bought the damn thing.

If the contract has an end date then there’s no reason not to mention it during the sale.

I have to wonder what small claims court judges would think of it. Get a few hundred cases filed across the US and the travel expense for Sony could be significant.

Why would Sony bother to show up? 1000 cases x $19.99/movie = $20,000.

People also forget that the burden of collection is on you. Good luck chasing Sony for that $20 even if the court has ruled in your favor.

You're saying I can't just turn up to the nearest Sony store with a sheriff's deputy and take some shit?

Sony doesn't operate their own brick & mortar stores

I thought they did for some reason.

Does Sony have stores?

Hmm I guess not. Nearest corporate office then.

Does anyone have a link to the relevant terms of service from the sony store?

"Purchased".

"I buying isn't owning, piracy isn't stealing."

And this smells of fraud.

If it was a real sale, then they could not do this remote control/deletion at a distance.

Shit I buy at Walmart can't be physically taken away from me later on. Its legally mine.

This? Its fraudulently sold as a "sale" but is really an indefinite rental with the terms of "fuck you I'll do what I please when I please".

And on top of fraud, I'd also throw in the CFAA as well, a criminal statute. Its established law that if I set a timebomb in software at $company where if I'm fired/laid off, that's criminal access. No boilerplate from some shitty clickwrap can excuse criminal law.

Time to start jailing Sony execs and the like.


silk road... torrent...

I get the latter, but were you also looking to buy some drugs?

You expect them to sit through "Big Ass Spider!" sober?

I think they meant "Studio Canal Movies rented on PlayStation Store removed without refund because they are rented"

I think it would be reasonable for the typical person to believe that when you click a button labeled "buy", you are buying the item, not renting it.

Don't defend theft/fraud based for billion dollar corporations. It's not a good look.




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